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CCTV Operator


2nd of July 2024


Alan Scott Training Services

Suit Eight

6 Kingsway North

Team Valley Trading Estate


Tyne and Wear

NE11 0NE

(Use the Simple Storage Entrance)

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Delegates must complete and pass three units as outlined below. Success will achieve a Level 2 Award in CCTV operations and allow delegates to apply for their SIA licence. The course requires you to undertake the role of a CCTV operator where you will track, log and report activities on a suspect or activity. The practical assessment takes place using “Live” CCTV equipment

Course Content:

Unit 1 Working in the Private Security Industry

Fire Awareness

Health and Safety for the Private Security Operative

Awareness of the Law in the Private Security Industry


Customer Care and Social Skills

The Private Security Industry

Unit 2 CCTV Control Room Operation- Principles

Introduction to the Roles and Responsibilities of the CCTV Operator and Other CCTV Staff

Codes of Practice, Operational Procedures and Guidelines

CCTV Equipment and its Operation

Control Room Communications


Dealing with Incidents

CCTV Surveillance Techniques

Emergency Procedures in the CCTV Control Room

Unit 3 CCTV Control Room Operation- Practices

Operating CCTV Equipment

Use of CCTV control room communication equipment

Implementing CCTV surveillance techniques

Identify the legislation and legal framework when operating CCTV systems for information storage

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